SHIPPING POLICY
For Europe and the UK, we send out plants in boxes on Monday mornings as this means that less time is spent in the postal system, and hopefully your plants will arrive before the weekend. For customers outside of France, please add your email address to any payments, as it will be needed for the customs declaration form. For the USA, South American countries and Australia, you must check with the relevant Authorities which plants, if any, can be imported into the country. Sending plants a great distance is often not successful, especially if they are held up in customs. Seeds are usually the best option.
RETURN POLICY
We pack all plants extremely carefully to ensure their safe arrival and they are sent out in boxes. Seeds are sent in padded envelopes.
We can not accept responsibility for the postal system. If a package arrives damaged, refuse to accept it and claim from that service.
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PAYMENT METHOD
Payments can be made directly through Paypal.
We can also accept cheques from a French Bank, US Bank and from an English Bank, but please contact us first to arrange this.
Customers collecting directly from us can pay by cash or cheque.
WHOLESALE INQUIRIES
We can offer wholesale discounts for customers who wish to purchase more than 20 iris rhizomes, please contact us through the email link on the contact page.